Privacy Policy
Last Updated: August 16, 2026
At LanternGo (“LanternGo,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you provide when you visit, use, or make a purchase through Lanterngo.com.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, how we protect it, and the choices available to you.
By using LanternGo or purchasing a product from our website, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
LanternGo is a digital resource store providing practical, downloadable resources designed to help couples navigate marriage with greater clarity, intention, communication, connection, and understanding.
Our resources focus on:
- Communication & Conflict
- Trust & Betrayal
- Intimacy & Connection
- Considering the End
- Strengthening a Good Marriage
Our website address is: www.lanterngo.com
2. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Place an order
- Create a customer account
- Complete checkout
- Contact us
- Request customer support
- Submit a product review or other content
- Subscribe to communications where available
Depending on how you interact with LanternGo, the information we collect may include:
- Name
- Email address
- Billing information
- Phone number, where provided
- Account information
- Order and purchase information
- Information contained in messages you send to us
- Product reviews or other information you voluntarily submit
3. Information Provided During Checkout
When you place an order, WooCommerce may collect information necessary to process and manage your order. This may include your name, email address, billing details, and other information required for the transaction.
Because LanternGo currently sells digital products, a shipping address is not required for the delivery of our standard digital products. However, certain payment providers or payment methods may request a shipping address or other address information during checkout for payment processing, fraud prevention, tax calculation, identity verification, or compliance purposes.
4. Guest Checkout and Customer Accounts
LanternGo allows customers to complete purchases using guest checkout without creating a WordPress customer account.
If you choose to create an account, we may store information associated with that account, including your name, email address, account credentials, orders, and other information you provide.
Customers with accounts may use their account to access available order and digital-download information.
5. Order and Digital Download Information
When you purchase a LanternGo digital product, information associated with your order may be stored so that we can process the transaction, provide access to your purchase, maintain accurate records, and provide customer support.
This may include:
- Product purchased
- Order number
- Purchase date
- Order status
- Customer contact information
6. Payment Information
Payments made through LanternGo may be processed by third-party payment providers, including Stripe and PayPal, depending on the payment method selected at checkout.
Payment providers process payment information according to their own privacy policies and terms. Depending on the payment provider or payment method selected, this may include requesting billing or shipping address information, even when the LanternGo product itself does not require physical shipping.
LanternGo does not ask customers to send complete credit-card information through email, contact forms, or other unsecured communications.
Payment providers may independently process information necessary to authorize transactions, prevent fraud, maintain security, comply with legal requirements, and provide their payment services.
7. How We Use Your Information
We may use the information we collect to:
- Process and fulfill orders
- Provide access to purchased digital products
- Send order confirmations and download information
- Manage customer accounts
- Provide customer support
- Respond to questions and requests
- Maintain and improve our website
- Maintain accurate business and transaction records
- Detect, prevent, and investigate fraud or unauthorized activity
- Protect the security and integrity of our website
- Comply with legal, tax, accounting, or regulatory obligations
8. Cookies
LanternGo may use cookies and similar technologies to support the operation and functionality of the website.
Cookies may be used to:
- Maintain shopping-cart functionality
- Support checkout functionality
- Maintain customer login sessions
- Remember certain preferences
- Help maintain website security
- Understand website usage where analytics tools are enabled
Some cookies are necessary for the website and ecommerce functionality to operate correctly.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
9. Comments and Product Reviews
If visitors or customers submit comments, reviews, or other content through features enabled on the website, we may collect the information submitted through those features.
This may include the content of the submission, name or display name, email address, and technical information associated with the submission.
Reviews and other publicly displayed content may be visible to other visitors after publication.
10. Media
If you upload images or other media to LanternGo through a feature that permits customer uploads, you should avoid uploading files that contain unnecessary embedded location information or other sensitive metadata.
Information contained within publicly accessible media may potentially be viewed or downloaded by others.
11. Embedded Content and Third-Party Services
Pages on LanternGo may contain embedded content or links provided by third parties, such as videos, images, payment services, analytics tools, or other external services.
Third-party services may collect information, use cookies, or process information according to their own privacy policies.
We encourage you to review the privacy policies of third-party services when you interact with them.
12. Who We Share Your Information With
We may share information with service providers when doing so is reasonably necessary to operate LanternGo and provide our services.
These service providers may include providers involved in:
- Website hosting
- Website security
- Payment processing
- Email delivery
- Digital product delivery
- Analytics
- Customer support
- Website functionality
We aim to share only information reasonably necessary for the relevant service.
We may also disclose information when reasonably necessary to:
- Comply with applicable laws or lawful requests
- Protect our rights, property, or security
- Prevent or investigate fraud or abuse
- Protect customers, visitors, or the public
13. How Long We Retain Your Data
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, maintaining security, and complying with legal, tax, accounting, or regulatory obligations.
WooCommerce allows store administrators to configure retention periods for different categories of order and account information. If specific retention periods are configured on LanternGo, those settings will determine when eligible information is automatically removed or anonymized.
Some information may need to be retained for longer periods where required by law or where necessary to protect legitimate business interests.
14. Your Rights Over Your Data
Depending on your location and applicable law, you may have rights concerning your personal information.
These rights may include:
- Requesting access to personal information we hold about you
- Requesting correction of inaccurate information
- Requesting deletion or erasure of eligible personal information
- Requesting a copy or export of certain personal information
- Objecting to or restricting certain processing where applicable
- Withdrawing consent where processing is based on consent
- Unsubscribing from marketing communications
Some information may not be eligible for deletion where we are required to retain it for legal, accounting, security, fraud-prevention, or other legitimate purposes.
15. Personal Data Export and Erasure Requests
WordPress and WooCommerce provide tools that can support requests for personal-data exports and erasure.
Where available and applicable, customers may request a copy of eligible personal information associated with their account or email address.
Customers may also request that eligible personal information be erased.
When an account-erasure request is processed, LanternGo may remove or anonymize eligible personal information associated with the account or order, subject to information that must be retained for legal, accounting, security, fraud-prevention, or other legitimate purposes.
WooCommerce supports removal or anonymization of eligible personal information from orders and can also revoke access to downloadable files and clear download logs when the relevant setting is enabled.
Because LanternGo uses digital downloads, erasure of eligible personal information may also result in the removal of access to previously purchased downloads where the applicable privacy settings require this.
16. Marketing Communications
If LanternGo sends marketing communications, you may unsubscribe by using the unsubscribe option provided in the communication.
Unsubscribing from marketing communications does not prevent us from sending transactional communications that are necessary to process an order, provide access to a purchase, respond to a support request, or otherwise administer your account.
17. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information under our control.
These measures may include access controls, secure website connections, security tools, software updates, and the use of reputable third-party service providers.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
18. Children’s Privacy
LanternGo is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us in circumstances where collection was not appropriate, please contact us so that we can review the situation and take appropriate action.
19. International Visitors
LanternGo may be accessed by customers and visitors from different countries.
Depending on where you are located and where our service providers operate, your personal information may be processed or stored in countries other than your own.
Where applicable, we will take reasonable steps required by applicable law concerning international transfers of personal information.
20. Third-Party Websites
LanternGo may provide links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policy of any third-party website before providing personal information.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements, or business practices.
When changes are made, we will update the “Last Updated” date at the top of this page.
22. Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or need assistance concerning your personal information, please contact us:
LanternGo
Email: contact@lanterngo.com
Website: https://www.lanterngo.com/